We are currently experiencing a number of problems accessing Knovel eBooks.
We are sorry for the inconvenience and problems this is causing; we have reported this to the company and will keep you updated as this is investigated.
In the meantime, depending on which error message you are seeing, here are some actions that might help give you access:
1) If you get a screen with a broken layout, misplaced links, crosses instead of images, and so on please either refresh the page in Firefox or switch on the compatability option in Internet Explorer.
2) If you get stuck at this screen rather than being skipped past it:
Then please log in using the following instructions: Click UK Fed, search for and select Robert Gordon University, and enter your RGU username and password when prompted.
3) If you are taken to the home page of Knovel rather than the eBook page then please search for the title and choose it from the list of results.
4) If you are take to a grey screen with an error message please try shutting down and starting again, this has given some people access.
Again we are very sorry for all the problems and please let us know at firstname.lastname@example.org if none of these solutions provides you access to the eBook while these problems are being investigated.